The room with a castle view. Walk from a tram station, the location was favourable and perfect. There was a nice restaurant at walking distance from the hotel...

Large room with castle view as well as extremely comfortable bed. Japanese decoration in the rooms, marvellous location.

Conveniently located, clean hotel, friendly staff, good restaurants, nice room style.

Nothing could have been better.

I recently stayed at this luxurious hotel and I was thoroughly impressed with the level of comfort and quality services provided. The location is absolutely superb, with the castle just across the street and the shopping area just around the corner. I couldn't ask for a better spot to explore the city. The staff here are truly amazing, going above and beyond to ensure that my stay was enjoyable. They were extremely helpful, answering all my questions and even recommending a fantastic restaurant.

I would highly recommend this hotel to my family and friends. The location is perfect, with the castle just a stone's throw away and the shopping area within walking distance.

The hotel is perfectly located right in front of the castle, giving you amazing views from your room. It is also conveniently close to the shopping area, making it easy to explore. The rooms are spacious and well-appointed, with comfortable beds. The staff is friendly and helpful, providing excellent service. Additionally, the breakfast is delicious, offering a variety of dishes to start your day.

Some areas of the hotel feel a little outdated, but it is still well-maintained and comfortable.

Conveniently located near the famous castle, shopping streets, and tram station. Clean rooms with attentive multilingual staff. Comfortable beds and excellent breakfast. Easy parking and hassle-free check-in. Perfect for exploring the city.

Marvellous and favourable location, just a short walk away from Kumamoto City Hall.

We had a great stay at this hotel! The staff were friendly and helpful, and they spoke English. The location was perfect, right in front of the castle and near the shopping area. The hotel facilities were clean and comfortable, and the breakfast was delicious. We also appreciated the valet parking service available for a small fee.

Nothing not to love.

The location of the hotel was great, with easy access to Kumamoto Castle and other attractions. The staff were friendly and welcoming, always ready to assist with any queries or requests. The room was clean and comfortable, providing a cozy and enjoyable stay.

There were some downsides to my experience. The hotel was undergoing renovations, which detracted from the overall ambiance and aesthetic.

Our room had a bright and spacious feel, allowing us to open the windows and enjoy a view of the castle. The staff was incredibly helpful and went above and beyond to assist us with any questions or recommendations. Additionally, the location of the hotel was ideal, as it was within walking distance of the castle.

While the breakfast options were limited, with only a choice between "western" or "oriental," the lack of healthier options meant we only had a small portion.

The hotel's location is perfect for exploring nearby attractions like the castle and shopping areas. The staff are very helpful and speak enough English to make you feel at home. They also offer a great breakfast and comfortable beds. Plus, the view from the room window is amazing.

The hotel windows are a bit small and could be a little bigger. Also, the hotel does not have its own onsen, which is a shame as it would have been a nice bonus.

During my recent Thanksgiving stay in Kumamoto, I appreciated the complimentary breakfast and helpful staff. the hotel’s location near public transportation and popular attractions made it easy to navigate the city. Plus, the cozy room had all the necessary amenities.

The hotel lacked an onsen and bike rental service. the view from the windows could have been better.

I had a fantastic stay here! The location was perfect, right in front of the castle and close to the shopping areas. The hotel staff were friendly and helpful, providing excellent service. The room was spacious and clean, with a comfortable bed and all the necessary amenities. I also enjoyed the free Wi-Fi and the soundproofed rooms, ensuring a peaceful night's sleep. this place exceeded my expectations and I highly recommend it.

Great for families too!

All the rooms are luxurious and the staff is helpful and attentive. The setting is absolutely perfect and marvellous, just off tram and bus stops as well as Close to the shopping area. Again, the hotel is 2 miles from a Japanese garden.

A double room was well-appointed and the food was fantastic. Favourable and excellent location in 5 mins walk from the city center.